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Privacy Policy

Melanie Onn MP – Member of Parliament for Great Grimsby and Cleethorpes

Melanie Onn MP is committed to protecting your privacy and handling your personal information fairly, lawfully and transparently. As your Member of Parliament, I receive correspondence from thousands of constituents each year. This Privacy Policy explains how my office collects, uses, stores and protects your personal information, your rights under UK data protection law, and how you can contact us if you have any questions.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Melanie Onn MP is the Data Controller for personal information processed by the constituency office.


Contact details

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Melanie Onn MP
17 West St Mary's Gate
Grimsby
DN31 1LB

Email: melanie.onn.mp@parliament.uk


What information we collect

Depending on why you contact us, we may collect:

  • your name

  • postal address

  • email address

  • telephone number

  • date of birth (where relevant)

  • information about your constituency

  • correspondence you send us

  • details relating to your enquiry or casework

  • information provided by third parties acting on your behalf

  • information obtained from public authorities where necessary to progress your case

We only collect information that is necessary for the purpose for which it is processed.


Why we process your information

The information we hold is used for one or more of the following purposes:

Constituency casework

The primary purpose of processing your information is to investigate and pursue issues you ask me to deal with as your Member of Parliament.

This may include contacting:

  • Government departments

  • Local authorities

  • NHS organisations

  • Police

  • Housing providers

  • Utility companies

  • Regulators

  • Other organisations relevant to your enquiry

We only share information that is necessary to progress your case.


Keeping constituents informed

As the elected Member of Parliament for Great Grimsby and Cleethorpes, I may occasionally communicate with constituents about significant matters affecting the constituency.

These communications may include:

  • important local announcements

  • consultations

  • surveys

  • public meetings

  • community events

  • updates about my parliamentary or constituency work

  • opportunities to engage with issues affecting the constituency

These communications are intended to keep constituents informed about matters relevant to my role as their elected representative.

Where appropriate, these communications are sent on the basis that they are necessary for the performance of my public role as Member of Parliament and/or because I have a legitimate interest in informing constituents about significant local matters. Before sending such communications, we consider whether they are reasonable, proportionate and consistent with the expectations of recipients.

You may opt out of receiving these communications at any time.


Website enquiries

If you complete a form on my website, sign a petition, register for an event or complete a survey, we will use your information for the purpose explained when your information is collected.

Where consent is required, we will ask for it clearly.


Our lawful bases

Depending on the circumstances, we process personal information under one or more of the following lawful bases under Article 6 UK GDPR:

  • Article 6(1)(a) – Consent

  • Article 6(1)(e) – Processing necessary for the performance of a task carried out in the public interest

  • Article 6(1)(f) – Legitimate interests

Where special category personal data is processed (for example information about health), we will rely upon an appropriate condition under Article 9 UK GDPR and the Data Protection Act 2018.


Political campaigning

My office also undertakes political campaigning on behalf of the Labour Party.

Where personal information is processed for Labour Party political activities, this is carried out separately from constituency casework.

The Labour Party is the Data Controller for these activities.

The Labour Party Privacy Policy can be found at:

https://labour.org.uk/privacy-policy/


Who we share information with

We only share personal information where necessary.

This may include:

  • Government departments

  • Local authorities

  • NHS organisations

  • Police

  • Housing associations

  • Regulators

  • Utility providers

  • Other organisations involved in resolving your enquiry

We also use trusted service providers to assist with services such as secure IT systems, website hosting and electronic communications.

Where third-party processors are used, they process information only on our instructions and are required to comply with UK data protection legislation.

We never sell your personal information.


International transfers

Where personal information is processed using cloud-based services located outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with UK data protection law.


How long we keep information

We only retain personal information for as long as necessary.

Casework records will normally be retained for up to one year after a case has concluded unless there is a continuing legal, regulatory or operational reason to retain them for longer.

Information relating to newsletters, surveys, events or other communications will be reviewed regularly and deleted when no longer required.

Retention periods may differ where required by law.


Security

We take the security of your information seriously.

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, disclosure or misuse.

Only authorised members of staff have access to personal information where necessary for their duties.


Cookies

Our website may use cookies to improve functionality and understand how visitors use the site.

Cookies do not normally identify you personally.

You can control cookies through your browser settings.


Links to other websites

Our website may contain links to other organisations' websites.

We are not responsible for the privacy practices of external websites.


Your rights

Under UK GDPR you have the right to:

  • request access to your personal information

  • request correction of inaccurate information

  • request deletion of personal information in certain circumstances

  • request restriction of processing

  • object to certain processing

  • request transfer of information where applicable

  • withdraw consent where consent is the lawful basis

  • opt out of receiving future constituency communications

We will respond to requests within the timescales required by law.


Complaints

If you have concerns about how your personal information has been handled, please contact my office in the first instance.

If you remain dissatisfied, you have the right to complain to the Information Commissioner's Office.

Information Commissioner's Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk


Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation, guidance or the way in which the constituency office processes personal information.

The latest version will always be published on this website.